Returns & Exchanges

At Rise & Fall, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. All returned products must be in their original condition, unworn, and with all tags still attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in the original shipping box or similar protective packaging, ensuring you include the provided packing slip.

3

Ship It Back

Download and print your prepaid shipping label, attach it securely to the outside of your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing